Terms and conditions

The term “Fresh Lemon Limited” or “us” or “we” refers to the owner of the website and company whose registered office is Holed Stone Barn, Stisted Cottage Farm, Hollies Road, Bradwell, Braintree, Essex, CM77 8DZ. Our company registration number is 4351098 and registered in England. The term “you” refers to the user or viewer of this website.

By agreeing to work with Fresh Lemon Limited on a project, you are agreeing to these terms and conditions:


Doing business with Fresh Lemon
We will provide a written quote for all services and products in advance. This quote will include our estimate of time and of costs of subcontracted goods and services.
The final cost of each project may vary due to a number of reasons;
– Changes made by the client during the project that go on to effect the original request and costs.
– Rising prices in third party costs during the period of the quote being handed to the client and the delivery of the project. Where possible we will inform the client in writing of this eventuality ahead of time.
– Increases in our time spent on the project due to reasons beyond our control.
– The addition of third party costs that could not be foreseen at the time of the original quote.

VAT will be added to the total invoice amount.

At our discretion we may request up to 50% payment before any design work is started.

An approval form or a confirmation by written communication, will need to be signed/supplied by the client prior to the delivery of the work. This is an agreement that the client is wholly satisfied with the work and services carried out by Fresh Lemon Limited. Any errors and omissions after this point are the responsibility of the client and not Fresh Lemon Limited. Amends that are required to be made to work/project after this form has been received will incur additional charges.


Invoices must be paid in full within 30 days from the invoice date. If the payment is delayed later than 30 days then we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation. Two written warnings will be submitted before legal proceedings have begun. The client agrees to pay all collection charges and legal fees in relation to the debt. Fresh Lemon Limited reserves the right to remove websites, goods and services, in the event of non-payment.

If a project, is on hold indefinitely or cancelled for whatever reason at any stage then we may invoice you in full or for all the work completed up to that point, plus any costs we face for outside supplies already ordered for the project.


On completion of the project and of payment of the invoice the client has a licence to use our design work for the purpose intended. All copyright and design rights of (but not limited to) our designs and products in our images, text and designs are and will remain the property of Fresh Lemon Limited. Any infringement of the rights will be pursued vigorously. A client may express a wish to own or purchase the copyright. This needs to be requested in writing either a) before a project has been quoted or b) after project completion and in discussion for purchase of the copyright.

Our designs must not be altered or modified without our agreement. If you have our agreement, the changes must be made by us or under our supervision, at an hourly rate agreed between us.

We reserve the right to use examples of the design work we completed on our client’s behalf to publicise our own services and products. We may include a design credit (eg. Designed by Fresh Lemon) in an appropriate place but that does not effect the integrity of the final product.


If the client is dissatisfied, or wishes to advise of damage, breakages or non-delivery with any products or services provided by Fresh Lemon Limited then this must be made in writing within 5 working days of delivery of the project. We will not be liable for any claim made after this time unless there are exceptional circumstances where the client was not able to comply. Fresh Lemon Limited are not liable for reasons beyond its control including Acts of God, legislation, war, fire, flood, drought, power failure, strike or disputes during the contract of the project.


If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fresh Lemon Limited’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Fresh Lemon Limited’s prior written consent.